Erossea Villa Home Rules
ARRIVAL AND DEPARTURE TIME
Arrival and departure are agreed at the time of booking. Erossea Villa recommends:
Check-IN time after 3:00 pm
Check-OUT time prior 11:00 am
Inform Erossea Villa of your expected arrival time in advance including all details by email to
reservations@erosseavilla.com.
In case of flight delays or any inconvenience while traveling, contact us at the earliest at the phone number + 30 697 15 444 10. We cannot guarantee early check-ins or late check-outs unless confirmed by us in advance.
To make your stay even more comfortable we may suggest following: If you expect to arrive early and would like to access the accommodation immediately, we recommend you book for the night before.
Likewise, if you wish to depart later than our official check out time, we recommend you book for additional night to guarantee access until you depart.
CLEANING & HOUSEKEEPING SERVICE
Erossea Villa provides daily cleaning, daily change of towels and change of the linen on request – green card. Should the guests require extra housekeeping service, please advise us at the time of booking.
BREAKFAST & CHEF SERVICE
The booking rates include breakfast service.
Should the guest require a private chef or a caterer, please advise us the details at the time of the booking. All quoted charges are required to be prepaid at the time of booking with any specified extra service.
EXTRA CONCIERGE SERVICES & ADDITIONAL CHARGES
Erossea Villa will be happy to arrange additional concierge services, sightseeing and any activities upon request. We recommend that any extra concierge services are booked well in advance to secure the availability. All quoted charges for extra concierge services of the third parties will be partially prepaid at the time of booking and the remaining balances or full payments will be collected in the Cash form on
arrival date.
NUMBER OF PERSONS & BEHAVIOR & DAMAGES TO THE PROPERTY
Only those guests listed on the Booking form may use the property. Photocopies of passports of all guests will be requested upon arrival.
The guests are responsible for the proper and decent behavior of his/her party. The guests are required to report any damages to Erossea Villa and to bear the cost of any repairs or replacement.
The refundable security deposit is €500 and has to be pre- paid on the arrival date in Cash form. Should any member of the guest’s party behave disrespectfully towards the property and its contents, Erossea Villa reserves the right to ask all guests to vacate the property immediately.
CHILDREN POLICIES
Children are welcome on our property. It is important to us to be informed about the age of the children before finalizing the booking to provide any additional services.
PETS
Pets are not accepted in our property.
SWIMMING POOL & JACUZZI
The pool and Jacuzzi will be kept clean and operational by the property staff. The pool area is NON protected children area, we require to keep your children under strict supervision around the pool or Jacuzzi areas during your stay.
The Suites level have no access to the pool area if booked separately.
WATER
Please note that our property is located on a small island with severe problems of drought. Therefore, water is a commodity to be used wisely.
INTERNET SERVICE
Erossea Villa provides Internet service. In case of technical problem beyond our control we cannot guarantee the provision of technical service to re-establish the connection.
PHOTOGRAPHY
Photographs taken at the property cannot be used or sold for profit without written authorization from the Erossea Villa owner.
VALUABLES
Valuables left at the property are at the guest’s risk. Erossea Villa cannot be held responsible for their
loss or misplacement. We offer individual safes in each room.
